Introduce the Business
Submit the company, location, customer type, contact and product needs, plus one current business license or resale permit.
Open a Wholesale Account
A Clear Path from Introduction to First Order
Start with the wholesale-account request. Karabetian reviews the business, required verification document, service area and delivery needs, then a representative confirms the applicable next steps. Credit terms require a separate application and approval.
Account-opening timeline
Four steps, with timing based on a complete review
No fixed approval or first-order time is promised because requirements depend on the business, service area, order profile and any credit review.
Account & Service Review
Karabetian verifies the business document and reviews whether the address is served by a Southern California route, Los Angeles pickup, customer-paid LTL freight or eligible UPS or USPS parcel shipping.
Representative Follow-Up
A representative confirms fit, discusses assortment and ordering needs and explains any remaining account requirements.
Ordering & Portal Setup
After the customer setup is approved, Karabetian confirms ordering, delivery or pickup and the applicable secure portal-access path.
Prepare before you start
- Legal business name and contact
- Current business license or resale permit
- Business type and location
- Products or categories of interest
- Delivery address or pickup preference
- Commercial or residential destination
- Receiving, temperature and access needs
- Estimated order profile
Credit terms are separate
Opening a customer account does not automatically grant payment terms. Credit terms require a separate application, review and approval.
Customer Tools
Order, check an account or get help from a real person
Use the secure portal for account work, the public catalog for discovery or contact sales or the account-support team whenever personal help is more useful.
Order Online
Registered customers can place orders and work with current account information in SupplierMate.
Online orderingRepeat & Review
Use prior orders and account history to simplify repeat purchasing.
Quick reorder toolsInvoices & Payments
Review invoices and use eligible secure payment options inside the customer portal.
Account toolsTrack a Shipment
Check available shipment updates or contact sales or account support for order-specific help.
Shipment trackingDelivery & Pickup
Compare national freight, Southern California company-truck delivery and free pickup.
Delivery and pickup optionsPortal Help
Get login, ordering, invoice, payment, history or tracking help from the right support path.
Visit the Help Center