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Delivery & Pickup

Choose the Right Way to Receive Your Order

Orders ship from our Los Angeles warehouse. Customers on approved Southern California routes may receive Karabetian company-truck delivery, while Northern California and destinations outside local coverage generally use customer-paid LTL freight. Free customer pickup and eligible UPS or USPS parcel options are also available.

Freight and fees confirmed before shipmentShipment tracking and human support

Four service paths

LTL freight, Southern California routes, pickup or eligible parcel shipping

Start with the destination, product temperature, approximate order size and receiving equipment. Sales and logistics will confirm the practical path and charges for the order.

01

Customer-Paid LTL Freight

Northern California and destinations outside our local routes generally use LTL freight from Los Angeles. Dry, refrigerated and frozen options may be available.

LTL freight details

02

Southern California Delivery

Karabetian uses company trucks on approved Southern California routes. Eligibility and any applicable threshold depend on the address, route, account and order.

Local delivery details

03

Free Customer Pickup

Pickup from our Los Angeles warehouse is free with no minimum. Ordering ahead helps us confirm availability and prepare the order.

Pickup details

04

Eligible Parcel Shipping

UPS and USPS pick up daily. UPS is our preferred parcel carrier for eligible non-glass, non-perishable products that do not require refrigerated or frozen handling.

Parcel eligibility details

Customer-paid LTL freight

Freight matched to the products and receiving location

Orders beyond Karabetian’s Southern California company-route area generally ship through a third-party logistics provider. Karabetian compares available third-party carrier options, but the customer pays the freight charge and carriers may apply a minimum charge per pallet. Final charges vary by carrier, destination, pallet dimensions and weight, temperature requirements and requested services. There is no blanket pallet minimum stated for these orders.

  • Dry, refrigerated and frozen LTL service for applicable orders and lanes
  • Residential delivery available with an additional carrier fee
  • Liftgate, inside delivery and appointment or custom scheduling available when applicable for additional fees
  • Shipment tracking or status updates for the applicable freight path
  • Carrier, timing, capacity and cost confirmed before shipment

What to tell sales

  • Delivery address and commercial or residential status
  • Dry, refrigerated, frozen or mixed products
  • Approximate order size or pallet quantity
  • Dock, forklift, liftgate or inside-delivery requirement
  • Receiving hours, appointment needs and access restrictions

Freight charges and requested carrier services are paid by the customer. Final availability, charges and timing are confirmed for the applicable shipment rather than promised sitewide.

Southern California company trucks

Local delivery with a threshold confirmed for your address

Karabetian delivers on approved Southern California routes with its own trucks. Free freight is available when the applicable order threshold is met.

The threshold is not one public number. It can vary by city, route, account, order amount and receiving conditions. Residential delivery can be arranged when applicable and may involve an additional fee. Sales or the office will confirm the route, threshold, service window and any fee.

Have this information ready

  • Delivery address and city
  • Commercial or residential location
  • Estimated order
  • Temperature needs
  • Receiving hours and access

Free pickup, no minimum

Order ahead and pick up

Customers may place an order through sales, by phone or through available account tools and pick it up at Karabetian without a minimum pickup order.

Confirming the order before arrival can help the team prepare it and confirm current item availability.

Arrange a Pickup

Walk-ins welcome

Order in person and pick up during the same visit

Walk-in customers may place a wholesale order in person and pick it up during the same visit. Product availability, preparation time and account requirements still apply.

For a large, refrigerated, frozen or time-sensitive order, call the office or sales before traveling.

Location & Contact

Restricted parcel option

UPS and USPS for eligible products

UPS and USPS pick up daily, and UPS is our preferred parcel carrier. Parcel shipping is considered only for products that are not glass, are not perishable and do not require refrigerated or frozen handling. Product, pack, quantity, destination and parcel cost must be reviewed before shipping is confirmed.

If you provide a shipping label for another carrier, pickup can be arranged with the logistics team in advance. The same product and handling restrictions apply.

When LTL may be the better fit

Protect the product and compare the total cost

Glass, temperature-controlled, large or mixed orders generally require another shipping method. Sales and logistics may recommend LTL freight or warehouse pickup when parcel shipping is unsuitable or uneconomical.

Ask About Shipping Eligibility

Our Los Angeles Operation

From our Los Angeles base to local routes

Company-operated delivery serves approved Southern California routes. Confirm the address, applicable minimum, receiving window and service details with sales or account support.

Since 1987Family-owned
Dry, Refrigerated & FrozenService where applicable
Personal SupportSales and account-team support

Need help choosing delivery or pickup?

Share the destination, order profile, temperature class, receiving equipment and timing needs. Sales and logistics will confirm the applicable path.

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